Typically, we process and ship orders within 2 business days under normal order volumes. As an online business, order fluctuations may extend processing to 3-5 business days during high-demand periods requiring additional staffing. During holidays, despite staffing for forecasted volumes, processing may take 7-10 business days to ensure accuracy and staff safety at full warehouse capacity. Detailed shipping timelines are provided in your order confirmation email.

You’ll receive an email from us after placing your order. Ensure your order includes a valid email and phone number for updates. You’ll get email confirmation upon purchase and a notification when your order ships. Track your order via the courier link provided.

 

If you did not receive the tracking details for your order, kindly call our Customer Service team for assistance 1-833-384-7348

 

If your order hasn’t arrived, note that once it’s with our shipping courier, delivery timing is their responsibility. Check with neighbors in case your package was misdelivered. If it’s still missing after 24-48 hours, contact us at orders@lafuhqe.com or 1-833-384-7348 for assistance.