due to an unfortunate increase in cancellation fraud, we have revised our cancellation policy effective immediately. regrettably, we can no longer offer a no-limit cancellation policy. we kindly request your careful consideration before placing an order, as we have instituted a restocking fee of $20 usd for all order cancellation requests. this policy applies to all orders, and there will be no exceptions.
to cancel an order, please send a clear statement of your decision to firstname.lastname@example.org. upon receiving your request, we will promptly respond to ensure your understanding and agreement to both the cancellation policy and the restocking fee. if you concur, we will proceed to cancel your order, deduct the fee from the order total, and refund the balance to your original payment method within 14 business days.
it is important to note that once an order has been submitted for processing at our warehouse, cancellations cannot be accommodated. this policy stands without exception.
if you do not agree to the restocking fee and our cancellation policy, your order will be processed as usual, and no refund or chargeback will be honored for non-compliance.
your cooperation and understanding are highly appreciated. by making a purchase on our website, you acknowledge and agree to all terms, policies, and conditions outlined herein, as they are legally binding.
thank you for your continued trust and support.